Costs & Staff Rates
Network Size
Churn & Retention
Onboarding — Internal Time Saved
Research Process Q&A — Time Saved
FMDB Pro — Existing Clients
FMDB Pro — Network Growth & New Markets
Succession Planning
Annual Benefit Breakdown
Onboarding — internal time saved
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Research process Q&A — internal staff
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Research process Q&A — HR network
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Data query & bug reduction
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Retention — reduced churn cost
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FMDB Pro — existing client revenue protected
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FMDB Pro — network growth new contracts
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FMDB Pro — wider recruitment new contracts
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Succession risk mitigation
Structured AR→HR pipeline; reduced exposure to senior exits
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Total Annual Benefit
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Less: LearnUpon licence (£35,500)
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3-Year Cumulative Net Gain
Year 1
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Year 2
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Year 3
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3-Year ROI
Return on total LMS investment over 3 years
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Success Criteria Mapping
Modelled in ROI
Leading indicator / qualitative
AR departure −10%+ (6-month rolling)Modelled via AR churn reduction slider. Default 20% reduction on 144 departures/yr.
Network size +5% in 12 monthsModelled via network growth → new nations → FMDB Pro contracts chain.
Internal guideline queries −10%+Modelled across both data query and process Q&A sliders.
FMDB Pro sales improvementModelled via clubs at risk (retention) + network growth + wider recruitment (new contracts).
90%+ AR Pre-Cert pass rate (3 weeks)Platform adoption KPI. Confirms FDC is working; feeds retention and onboarding savings.
75% network Level 1 completion (6 months)Rollout KPI. Leading indicator for query reduction and standards alignment benefits.
DB&R bug logs −5%+ on SI ForumsDirectionally captured in data query reduction; hard to isolate as a standalone financial line.
70%+ positive smile sheet scoresSatisfaction signal. Validates content quality and supports retention and engagement assumptions.
Player profile attribute coverage +5%Key data quality metric. Links to FMDB Pro credibility and game simulation quality (see intangibles).
Strategic Value — Not Quantified
Research Philosophy Alignment
Five research pillars consistently practised across all nations. Foundational to data brand trust and FMDB Pro credibility — hard to price, impossible to ignore.
Player Profile Coverage at Scale (currently 8%)
Only ~41,000 of 500,000 active player profiles are fully attributed. Structured training is the primary lever to move this number — and full coverage is a direct FMDB Pro differentiator with professional clubs.
Researcher Audit Trail & Certification
Certified researchers create a defensible record of training standards. For professional clubs, this may become a contractual expectation. "Our researchers are certified to X standard" is a sales asset in FMDB Pro pitches.
Faster Time to Useful Output
Structured training shrinks the gap between joining and producing quality work — beyond the onboarding window alone. More researchers contributing sooner means faster coverage growth.
Game Simulation Quality & Player Retention
Poor regional data degrades FM's simulation quality and affects player experience at scale across 20 million players. Improved research standards protect SI's reputation and review scores.
Knowledge Capture & Institutional Memory
Best practice currently lives in the heads of senior HRs and internal staff. Every module written extracts that knowledge and makes it durable — reducing dependency on individuals and protecting against loss.
LMA Partnership Credibility
The confirmed LMA integration gives FDC modules professional football education legitimacy. This strengthens the FMDB Pro proposition and opens doors to further institutional partnerships.
Platform for Future Commercial Products
LearnUpon infrastructure at 1,000+ users could support paid external offerings — scouting education, data literacy for clubs — as the LMA relationship matures.